Baby Carrier, Mei Tai, Hotlings - Along for the Ride

Find quick answers to your questions below...

Beco Baby Carrier Instructions
• Beco Baby Carrier Instructions
• Beco Baby Carrier Instructions
• Beco Baby Carrier Instructions

Order Status
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• When will my backorder arrive?

My Account
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my product?
• I received the wrong product.
• When will my order ship?

CatBird Baby Instructions
• Pikkolo Wearing

FreeHand Mei Tai Instructions
• Back Wearing Your FreeHand Mei Tai
• Front Wearing Your FreeHand Mei Tai

Shipping and Returns
• Do you offer overnight shipping?
• How much does shipping cost?
• What is your return policy?
• Where do you ship?

International Shipping
• Do you ship to my country?
• What are my payment choices?
• When will my order ship and what are my shipping charges?

Guarantees
• Privacy Policy
• Security

Pricing and Billing
• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?

Buyer's Guide
• Do you have business cards?
• Do you have business cards?
• Do you include instructions with each carrier?
• How do I know what front/back carrier to choose?
• Why should I wear my baby?
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?

Additional Support
• How do I contact you?

Hotslings Pouches FAQ
• Can my baby fall out?
• How do I care for my Hotsling?
• How stretchy are your stretch pouches?
• I just got my sling and I am not sure it fits! Help!
• I just switched my baby to the hip carry and now she leans way back! Help!
• I live in the Sahara desert. Is fleece hot?
• So why would I want a non-stretch reversible?
• What are the advantages and disadvantages of a fitted pouch?
• What does 'padded' mean? I don't want a bulky carrier.
• What's the weight/age limit for a Hotsling pouch?
• You recommended a small, but it's too tight. Help!

Kozy Carrier Mei Tai FAQ
• Can I nurse my baby in the Kozy carrier?
• Can I put baby on my back by myself in a Kozy Carrier?
• Can I wear my baby front facing out?
• Can I wear the straps crossed on the chest or backpack style?
• Can the Kozy be used when pregnant?
• Can the Kozy carrier be used with a newborn?
• How about the winter? Can I wear the Kozy over my winter coat?
• How does the Kozy Carrier Mei Tai compare to a more structured carrier?
• How long can I wear my child in the Kozy?
• How much head support does the Kozy provide?
• How old does baby have to be for the back carry?
• How versatile is the Kozy? Does it fit different sizes of people?
• Is the Kozy Carrier Mei Tai hard to use?
• Is the Kozy comfortable?
• The fabrics are thicker, will they be hot in the summer?
• What are the benefits of getting a Pocket Kozy?
• What are the differences between the Kozy Carrier and the BabyHawk Mai Tais?
• What are the different ways to wear/tie the Kozy?

BabyHawk Mei Tai FAQ
• Are the BabyHawk mei tais available on your site ready to ship immediately?
• Can you wear a newborn in a BabyHawk Mei Tai?
• Does the BabyHawk Mei Tai have good head support?
• How do I wash my BabyHawk?
• How wide are the BabyHawk Mei Tai straps and are they padded?
• What are the differences between the Kozy Carrier and the BabyHawk Mai Tais?
• What are the different BabyHawk body sizes you offer and the differences between them?
• What is the weight limit of the carrier?
• What size wearer does the BabyHawk Mei Tai fit up to?

Ergo Baby Carrier Mei Tai FAQ
• Can I face my baby out when I wear her on the front?
• Can I nurse my baby in The Ergo?
• Can I wear the carrier in the water?
• Can The ERGO be used with Twins?
• Can you explain your Ergo Baby Carrier return policy to me?
• Do I need to have someone helping me to get my child in the carrier? Or can I do it by myself?
• Have you experienced anyone wearing the Ergo throughout pregnancy?
• How long will the extended sleeping hood last?
• I feel like I have to bend forward to feel like he is sitting upright...it feels like he could flip out backwards, what am I doing wrong?
• I have a 3-month old, 15 lb. son. He has excellent head control for his age, but not so well when he's tired. Would the sleep hood be sufficient, or would I need the infant insert?
• I have practiced quite a few times getting my 14 month old into the Ergo on my back and I must say it is very uncomfortable and I feel very off balance trying to put him in. It's extremely difficult for me to put him on my back by myself. What can I do?
• I have tried many times with the help of my husband to get our baby in the carrier on the back but I�m still having difficulty doing it alone. Can you suggest any other way than the ones in your instructions and video?
• I've just purchased an Ergo, and we've used it with little Kara on my front only -- she likes to nurse, plus I want her where I can see her when we're on public transit, which is often because we do not have a car. I need your advice about making it work.
• If the carrier fits me will it also fit my husband?
• In The ERGO, my baby seems to have to open his legs so that he's almost doing the splits, where the Baby Bjorn just goes between his legs. Is this good for him?
• What is the weight limit of The ERGO?
• While I find the carrier very comfortable, my 4-� month old boy seems to be uncomfortable. Is he just too small?

ChicKen ScRatch Ring Slings FAQ
• Are ChicKen ScRatch Ring Slings comfortable?
• Are ChicKen ScRatch Slings easy to use?
• Are they safe to use?
• How wide are ChicKen ScRatch ring slings?
• What ages are appropriate for using a ring sling?
• What kind of rings are on the ChicKen ScRatch slings?
• What shoulder style does ChicKen ScRatch use?

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